If you have any questions about our store, our merchandise, or placing an order, please feel free to contact us.
Phone: (toll-free) 877.826.0518 or (local) 919.834.0230.
Customer service hours are typically Monday - Friday 10 am - 5 pm Eastern Time. We are closed on weekends and holidays which may cause a delay in response. Depending on the volume of orders and inquiries we are receiving, response times may vary. We will do our best to respond to your questions thoroughly. We appreciate your patience while we look into the best ways to handle your situation.
When you do send an inquiry, please make sure to include as much information as possible (full name, phone number, order number or reference number). We try our best to read and respond to emails in a timely manner. Please note that sometimes emails are flagged as spam so we may unintentionally miss it.
2020 Holiday closures (subject to change):
Thursday, December 24 through Friday, December 25 - Christmas Holiday
Thursday, December 31, - New Year's Eve
2021 Holiday closures (subject to change):
Friday, January 1 - New Year's Day
Monday, Januar 18 - Martin Luther King Jr. Day
Monday, February 15 - Washington's Birthday
Friday, April 2 - Good Friday
Monday, Mary 31 - Memorial Day
Monday, July 5 - Independence Day
Monday, September 6 - Labor Day
Thursday, November 11 - Veterans Day
Thursday, November 25 - Thanksgiving Day
Friday, December 24 - Christmas Holiday
Friday, December 31 - New Year's Eve